General Support
For onboarding help, task flow issues, account access questions, and technical support.
calebmoseti@icloud.comLegal & Trust
Contact Ollie
Need help with onboarding, exposure tasks, debriefs, account access, or legal/privacy requests? Reach out by email and our team will follow up.
Last updated: March 10, 2026
Privacy, Legal, and Partnerships
For data requests, legal policy questions, research collaboration, and partnership opportunities.
calebmoseti@icloud.comWhat to Include in Your Email
- The area you need help with (onboarding, exposure tasks, debrief, billing, privacy, or legal).
- Your device type and operating system version.
- Your app version (if available).
- A short description of the issue and what you expected.
- Screenshots or screen recording links if possible.
- Your timezone and best contact email for follow-up.
Response Times
We aim to respond within 2 business days. Complex technical, privacy, or billing investigations may require additional time, and we will keep you updated throughout the process.
Important Safety Note
Ollie support is not a crisis hotline and cannot provide emergency intervention. If you are in immediate danger or experiencing a crisis, contact local emergency services right away.